Delivery & Return
our satisfaction is our priority! If you’re not completely satisfied with your purchase, you can return items within 30 days of receipt for a full refund or exchange, provided they are in original condition and packaging.
Delivery Options Overview
At BigBuyBarn, we prioritize getting your purchases to you as quickly and safely as possible. We work with trusted shipping partners to ensure reliable and prompt delivery. Orders are typically processed within 1-3 business days, with delivery times varying based on location:
- Standard Delivery: 3-7 business days
- Express Delivery: 1-3 business days (additional charges may apply)
Once your order ships, you'll receive a tracking number to monitor its progress.
International Shipping: BigBuyBarn is pleased to offer international shipping to select locations. Please note that delivery times and fees vary by country. International orders may also be subject to customs fees and taxes, which are the customer’s responsibility.
Return Policy: Your satisfaction is our priority! If you’re not completely satisfied with your purchase, you can return items within 30 days of receipt for a full refund or exchange, provided they are in original condition and packaging.
Return Process:
- Contact our customer support team to initiate the return.
- Pack the item securely in its original packaging.
- Ship it back using the label provided by our team or via your preferred carrier. Please note that return shipping fees may apply.
Exclusions: Some items, including perishable goods and customized orders, are non-returnable. For more information on specific exclusions, please see our full Return Policy.
FAQs
We offer standard and express shipping options. Standard delivery takes 3-7 business days, while express delivery typically arrives within 1-3 business days. Shipping costs vary based on the option selected and your location.
Yes! We provide international shipping to select locations. Delivery times and costs may vary by country. Please be aware that you may incur customs fees or taxes upon arrival, which are the responsibility of the customer.
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor your order’s progress on our shipping partner’s website.
You can return items within 30 days of receipt for a full refund or exchange, as long as they are in their original condition and packaging. Please see our Return Policy for more details.
To initiate a return, please contact our customer support team. We will provide you with instructions on how to return your item, along with a return shipping label if applicable.